Advice & Information
Department for Education Coronavirus helpline - this helpline has been set up to answer questions about the virus related to education. Staff, parents and young people can contact the helpline.
- Phone: 0800 046 8687
- Email: DfE.email@example.com
- Opening hours: 8am to 6pm (Monday to Friday)
How to avoid catching and spreading coronavirus (social distancing)
Everyone should do what they can to stop coronavirus spreading.
It is particularly important for people who:
- are 70 or over
- have a long-term condition
- are pregnant
- have a weakened immune system
wash your hands with soap and water often – do this for at least 20 seconds
always wash your hands when you get home or into work
use hand sanitiser gel if soap and water are not available
cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
put used tissues in the bin immediately and wash your hands afterwards
avoid close contact with people who have symptoms of coronavirus
only travel on public transport if you need to
work from home, if you can
avoid social activities, such as going to pubs, restaurants, theatres and cinemas
avoid events with large groups of people
use phone, online services, or apps to contact your GP surgery or other NHS services
do not touch your eyes, nose or mouth if your hands are not clean
do not have visitors to your home, including friends and family
The NHS will contact you from Monday 23 March 2020 if you are at particularly high risk of getting seriously ill with coronavirus. You'll be given specific advice about what to do.
Do not contact your GP or healthcare team at this stage – wait to be contacted.
Who is at risk?
How coronavirus is spread
Because it's a new illness, we do not know exactly how coronavirus spreads from person to person.
Similar viruses are spread in cough droplets.
It's very unlikely it can be spread through things like packages or food.
There are some countries and areas where there's a higher chance of coming into contact with someone with coronavirus.
If you're planning to travel abroad and are concerned about coronavirus, see advice for travellers on GOV.UK.
Treatment for coronavirus
There is currently no specific treatment for coronavirus.
Antibiotics do not help, as they do not work against viruses.
Treatment aims to relieve the symptoms while your body fights the illness.
You'll need to stay in isolation, away from other people, until you have recovered.
The video shows the most effective way of washing your hands